Hear your inbound phone fail in real time.
The Phantom Lead Test is a free service that places one realistic prospect call to a business owner's line, records the experience, and delivers a scored audit (0-100) showing pickup speed, qualification handling, booking attempts, and annual leaked-lead dollar estimate. Operators receive audio, transcript, and a Voice Agent ROI projection within 1 hour of the test call.
- One real call placed by a Vapi voice agent playing a buyer for your vertical
- Audio + transcript + scored report delivered to your inbox
- Two-party-consent jurisdictions auto-enforced — full disclosure at end of call
Frequently asked
Will my staff know it was a test?
You choose at the time of booking. Full-disclosure mode ends the call with "this was a test call from luup, you will receive a report" — useful for transparent audits. No-disclosure mode lets the call end naturally. Two-party-consent jurisdictions (CA, FL, IL, MA, MD, MT, NH, PA, WA) require disclosure mode = full and the form auto-enforces this.
Is this legal?
You sign a consent form attesting you own or have authority over the line, accept the call recording, and choose disclosure preference. luup operates under your authority as the line owner. Two-party-consent jurisdictions require full disclosure mode, auto-enforced.
What does the AI prospect script actually do?
We use Vapi to dial your line with a brand-trained agent that plays a realistic buyer persona for your vertical (a homeowner asking about your services, a buyer asking about a listing, a parent asking about your dental practice). The agent asks the 3 qualification questions you specified, plus follow-ups based on your team's responses.
What if my team does not pick up?
Voicemail counts. The audit captures the experience as a real prospect would experience it. A no-answer or voicemail-with-no-callback-offer is itself a red-flag finding worth seeing in writing.
Can I test multiple lines or campaigns?
The free test runs one call. The deep test ($99) runs 10 across multiple time windows including evenings and weekends. Custom enterprise testing is part of the paid Voice Agents engagement.
What happens to the audio recording?
Stored encrypted, 90-day retention by default. You own it. luup never uses any audio in marketing materials without your written permission. Right-to-delete supported via reply-to-email.